Tructyre ATS Business Planning for COVID-19

Coronavirus (COVID-19) Business Continuity statement

Update at 24th March 2020

At Tructyre ATS, we are playing an important part in keeping the UK’s truck fleets on the road during the COVID19 pandemic, ensuring that vital supplies get to where they need to be, quickly and safely.

Following the government announcement on 23 March 2020, Tructyre ATS remains open.

We currently have a robust level of stock across the UK and staff levels are not impacted to any degree where we would have to implement business continuity measures. However, we are seeing our response times starting to come under pressure. It is possible that call-out times may be outside of our 60 – 90-minute normal service, and it may take a bit longer than normal to answer your call. Please bear with us during this time.

Alongside keeping your fleet moving, the safety and wellbeing of our colleagues, customers and suppliers remains our number one priority. We have urged our employees to follow the guidance from both the UK Government and Public Health England regarding hygiene and social distancing. We are ensuring that there are supplies of hand sanitiser and gloves for our tyre technicians, and we would remind customers that they should not stand close to our technicians when they are working; this is normal health and safety practice for us anyway.

Employees have been issued with instructions regarding what to do in the event of suspected illness and return to work procedures after illness or if someone in their household is ill.

We continue to monitor the situation regularly and will adapt our plans accordingly should government advice change. Our call centre staff will be able to advise you as well as we know that this is a fast-moving situation. However, please only call if it is to check on a scheduled service or to request emergency breakdown assistance.

Download a copy of this statement for your records.

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